AMAZON Customer Service Associate - West Bengal (WFH)
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Customer Service Associate - West Bengal (WFH)
From 0 to 5 year(s) of experience
Remote (Hiring office located in Kolkata,West Bengal)
₹ 2.25-2.75 Lacs P.A.
Job Description
Work Location: Kolkata West Bengal
Virtual Customer Service (VCS) - It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality
Position Open for the requirement - 150
Salary: 240000 to 288000 LPA/- ( Salary is based on Score/Experience received from Assessment )
Complete the assessment in one sitting Please click the below link or copy paste the link in a google chrome browser to take the assessment:
https://www.amazon.jobs/en/jobs/SF240111032/virtual-customer-service-associate-west-bengal-india
Additional Perks and Benefits
- Over time and night shift allowance
- Internet allowance - 1250 Per Month
- Sodexo - Zeta meal - 1100 Per Month
- Health Insurance
Please read the complete JD before you apply: To apply & complete the assessment, you will need a laptop/PC with Webcam and headphone with good microphone.
- Do not apply from mobile phone or Tablet.
- Assessment should be attempted in an undisturbed environment with Stable internet connection (minimum 20Mbps)
- Assessment should be attempted only on a laptop/ desktop with functioning web camera & usage of Headphone with microphone is must Must be proficient in English
Desired Candidate Profile
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Should be flexible to work in shifts
- Effective time management skills and ability to prioritize work time to ensure productivity and department standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills - ability to clearly understand and address customer issues appropriately
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
- Knowledge about Amazon Devices & Digital content
Industry: Internet (E-Commerce)
Department: Customer Success, Service & Operations
Role Category: Customer Success, Service & Operations - Other
Role: Customer Service
Employment Type: Full Time, Permanent
Preferred Keyskills
Other Keyskills
Education:UG -Graduation Not Required
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